Frequently Asked Questions

 

Cancellation/Late Policy

Your credit card will be charged 30% of your booked treatment if you do not give a minimum of 24 hours notice to cancel the appt, or if you arrive MORE than 15 mins late it will also result in a cancellation of your appt with a 30% fee of the booked appt. Please be aware If you are late (less than 15 mins) to your appt it CAN'T be extended into another client’s time slot and might not allow enough time to complete yours. No show/no call clients will be charged 50% of the booked appt and banned from future bookings.

  • Appointments can be canceled on the booking site, by text, or email. Automated confirmations are sent out before the appt date and also prompt you to confirm or cancel appts.

  • Credit, debit, Zelle and gift cards are accepted, cash is accepted but I can NOT give change. Please come prepared - Thanks in advance!

  • No, Sugarshaped offers services for Women and on female genitalia only.

  • Please be advised that only the client can be in the treatment room for their service. If an adult is with you they can wait in the immediate Spa sitting area or the large waiting area in the lobby. Children can’t be unattended in our facility so please do not bring your child.

Body Sculpting/Contouring Appt

These appts req a consultation first. During the consultation a 50% down payment is due at time of booking with the remainder to be paid at the first session. You can also pay the full amount up front if you choose.

  • A consultation is needed before Body Sculpting or Cryo-Lean appts to provide full information pertaining to each person’s specific needs. In general : Please drink half your body weight in ounces of water daily for the duration of your treatment sessions and remember to STOP food and water intake 1 hour before your treatment. Refrain from Sugar, alcohol and processed carbs for the duration of your treatments and exercise a minimum of 30 mins daily.

  • These treatments are a non-surgical solution to reducing stubborn trouble areas and will maximize the efforts of someone who already exercises or is willing to exercise.

  • Every client varies but typically a minimum of 6 treatments is needed to show results. Please schedule a consultation to discuss what’s best for you specifically .

  • Sessions depend on what option of fat removal you choose, what your goals are and what package you need. Some can be completed every other day 3x a week, other are every 14 days. Sessions are safely spaced to allow your body time to process the fat.

  • Cryo-lean treatments allow for multiple areas in one session, all other fat removal options must be discussed during consultation.

  • The treatments are painless. All of the treatments offered are generally tolerated with ease. Please be prepared to take before and after pictures and measurements.

After Cryo-Lean & Body Sculpting/Care

After treatment you will refer to recommended instructions given during consultation. Treatments are painless and you should be able to return to work and complete activities as normal.

  • The fat cells targeted are permanently removed during treatments. Fats cells are stored in numerous layers. Returning to poor eating and lack of exercise can cause new fat cells to grow. If you continue maintaining your consistent exercise and dietary habits. you can maintain your achieved look. After completing your desired goals maintenance sessions can help to reign in indulgences such as holiday and winter eating.

  • Please have a consultation for an exhaustive list of medical contraindications to avoid injury. A consultation will also provide other treatment options if you are medically compromised for a particular one. Same day consultation and treatments for the body are NOT recommended due to the client’s need to prepare for dietary, and hydration needs for effective results.
    *This is a brief list but more will be discussed during consultation: Contraindications such as being Pregnant, any history of Cancer, Liver/Kidney diseases, recent surgeries less than 3 months post-op, and pacemakers are not candidates. You will be given a thorough list to go over and verify during your consultation.

After Sugaring Care

Please wear or bring loose fitting underwear or clothing to prevent rubbing or irritating the freshly sugared area. For 24 hours after sugaring please avoid: intimacy, exercise, sauna, swimming, hot tub and friction due to open pores and risk of infection. For 48 hours after no spray tan or exfoliation to the treated area.

  • Exfoliate 48 hours before hair removal but NOT the day before or day of your appt. Please do not use makeup, oil or moisturizer to the treatment area on the day of your appt.

  • Water, lemon juice and sugar that’s it!

  • Yes you can get sugared if you are pregnant, it is a safe form of hair removal for you.

  • It’s your choice, sugaring can be performed but you may be more sensitive to pain during this time. If you would rather not reschedule please arrive early to use our facility and apply a fresh tampon before your session. There should be no embarrassment, this is a normal bodily function.

  • Yes! Sugar is not ingested or absorbed and will not affect your levels

  • If you are on Accutane or Roaccutane there has to be 3 months in between finishing your medication and starting your first sugaring session. If you are using Retinol or Retin A in your facial skin care routine you must also wait 3 months.

  • Sugar hair removal removes hair from the root, unlike waxing it removes it in the direction it grows. Many women have said that this technique is more comfortable than waxing. Let’s be clear, this is hair removal and there can be a level of discomfort. If you are sensitive, feel free to take a pain reliever 30 mins prior to your session. I can also apply a numbing solution if desired.